We evaluate structure, staffing levels, service delivery, culture, policies, and communication. You’ll receive clear findings, prioritized recommendations, and a roadmap focused on impact and feasibility. Ideal for departments preparing for leadership changes, growth, or council questions about performance.

A new chief or city manager changes everything. We help you prepare with pre-hire organizational scans, onboarding coaching, 30-60-90-day plans, and first-year roadmaps. Designed to give new leaders the clarity and alignment they need from Day One.

We build five-year plans that combine operational realities with financial constraints. Each plan includes staffing projections, equipment and capital needs, performance expectations, and communication strategies for council and community.

We evaluate whether it’s operationally and financially feasible to create or internalize new divisions—police departments, fire/EMS, public works, utilities, or administrative functions. Deliverables include required staffing, equipment, budget impacts, and implementation timelines.

We compare scenarios such as: Contracting existing services; Creating new in-house departments; Adding personnel or equipment; Phased growth strategies.

Cities receive a financial model, staffing options, and clear decision-making pathways.

From tabletop exercises to full EOC planning, we help cities strengthen their crisis readiness. After-action reviews provide clear lessons learned, corrective actions, and implementation guidance—turning difficult events into long-term improvements.